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Router Upgrade & Reset

Last update on Sunday, January 2, 2011

Router Reset Button OR Router Upgrade Button

READ THE DISCLAIMER BEFORE PROCEEDING.

Please note that VPN Case Study is not responsbile for any procedure that end user performs. Should you have an issue with your device and unit is still under the warranty, please contact correct manufacture support for further assistance.


Please note that not all router can be reocvered from improper firmware upgrade or Flashing !!
AT ANY GIVING TIME, DO NOT USE WIRELESS CONNECTIVITY TO UPGRADE/FLASH THE FIRMWARE!!USE

ONLY WIRED (ETHERNET CABLE ) TO YOUR ROUTER OR ACCESS POINT DEVICES.
ONLY WIRED (ETHERNET CABLE ) TO YOUR ROUTER OR ACCESS POINT DEVICES.






Router Reset Banner

1
Checklist Sign

Importante Note:

  • Step 1 thru Step 4 under "No.4 instructions" will clear your entire router settings. Before you start these steps, go to "Setting Backup" and back your configuration and restore after you done your procedure.

  • AT ANY GIVING TIME, DO NOT USE WIRELESS CONNECTIVITY TO UPGRADE/FLASH THE FIRMWARE!! USE ONLY WIRED (ETHERNET CABLE ) TO YOUR ROUTER OR ACCESS POINT DEVICES.
  • This applies to all the manufactures and not "limited " to just to the NETGEAR Products


2
Homework Sign

What is the next thing you need to know?

Identify the "reset buttons" on the device itself. Every manufacture will have "reset button hole" which can be hard to find. Below is various of mix manufacture phots showing the where you might find "reset button hole". Please refer to manufacture/model manual which usually indicates were you might expected.

**For NETGEAR model DGN2000 or similair model: Combination of Wireless button and WPS button on the side of the modemw will use as procedures.

ProSafe WNRXXX WPN Linksys Dlink
MB814



3a
Backup Sign

Time is valuable!

  • If you can NOT access to the router, skip to No.4
  • How do you backup & restore the router?
    • IE sign'Use ONLY internet exploere for accessin the Router Interface"
      • * Although you can use FireFox, I would recommend to use IE Broswer
      • Please do not use wireless connectivity to backup a file or restore the router


    • For Netgear ProSafe/Prosecure & Home End Products

      • Access your "Router Interface" by using http://192.168.0.1 or http://192.168.1.1 and go straight into "Settings Backup"
      • Or got "router setup" for more info
      • Or go to command prompt and use IPCONFIG command and find the gateway IP address and use this IP in the broswer
    • For Other Brands
      • Most other manufacture uses same IP Subnet but could be different so please refer to manufacture/model manual
      • Or go to command prompt and use IPCONFIG command and find the gateway IP address and use this IP in the broswer



3b
Print Sign
Print out and keep a copy

In some cases during the backing up the "routers backup file" can corrupt which results to restoring the corrupted file can make the router's configuration to non-operable or behave abnormal such as lockups, firewall settings does not take affect.

Usally this type of behavior will not brick the unit. If you find yourself in this position "PRINT OUT" the each page and configure manually after reset the router again.


**



4
Procedure Sign

You have "4" Options to reset the routers. Below steps 1~4 are for Netgear Related Products. Step 1 can be also used for other manufacture's network devices but I would suggest to look the manufacture manuals to confirm it.

Following information obtain from Netgear Tech Support for "Hard Resetting Procedure".

  • Step 1- This is your basic hard reset
    • Regular hard rest requries approx. 10sec of holding. This aslo apply for "Forgotten or Lost Router Password"

    • Reset for most routers with a reset button on the rear panel
      Write down configuration information such as IP addresses, security keys, opened ports and services, etc., that you modified. (The default username is admin and the password is either password or 1234. Try these before resetting the router.)
      1. Press the reset button on the back until the test light blinks. This takes about 10 seconds. (To avoid accidental resets, the small button is recessed. Use a pen or paperclip to access it.)
      2. Release the button.
      3. Wait for the router to reboot.
      4. Log in with the default password. If the router was not cleared, try these additional steps AFTER the router has finished rebooting.
      5. Unplug the router's power.
      6. Press and hold the reset button. While the button is held down, reconnect router's power.
      7. Continue to hold the reset button for 20 seconds after reconnecting the power.
      8. Wait for the router to reboot.
      9. Log in with the default password.

    • For DGN2000 / DG834Gv5 Routers
      To restore the factory default configuration settings when you do not know the login password or IP address, press both the Wireless button and WPS button on the side of the modem router for 5 seconds.

  • Step 2
    • Hold on to the reset button for a total of 1 minute. At the same time,for the first 20secs ,let the power cable be plugged in the router,for the next 20secs, unplug the power cable,for the last 20secs,once again plug in the power cable of the router. (note: you need to hold on the reset button for the entire 1 minute,donot let it go)
    • 60sec hard reset will clear the memory and flush it.
    • Check the lights on the router and try to login to the router configuration page. (Note:Resetting the router will erase all the configuration and router has to be reconfigured with new settings.)

  • Step 3
    • Push the reset button at the back of the router and release after 30 seconds.
    • Unplug the power adapter for 10 seconds and then plug it back in.

  • Step 4 (YOU CAN PERFORM EITHER STEP2, SETP 3 and STEP4-SAME EFFECT)
    • Holding reset for minutes can revert to original firmware. (Known for FVS318v24, not sure for others)
    • 60sec hard reset will clear the memory and flush it.


  • Step 5
    • For most netgear router under settings backup, you should able to find option for "revert to factory default settings" After each firmware upgrade use this option. This will ensure you that your firmware will be loaded correctly.


    • Router backup restore


5
Password Sign
After the reset remember that router interface login password is revert back to default
  • NETGEAR Products
    • User: admin Pass: password
    • User: admin Pass: 1234

  • Other brands
    • User: admin Pass: "blank"
    • User: admin Pass: admin

  • ISP Provided "Branded" Device- Device has ISP's customer firmware
    • Please refer to ISP for the default User: & Pass:


6
OK Sign
If where able to login the router, you have complete your "router reset" procedure.
  • Restore your backup file or
  • Manually configure the router.


6a
OK sign
Did the reset fail for any reason?









1
Checklist sign

Importante Note:

  • Step 1 thru Step 4 under "No.4 instructions" will clear your entire router settings. Before you start these steps, go to "Setting Backup" and back your configuration and restore after you done your procedure.

  • AT ANY GIVING TIME, DO NOT USE WIRELESS CONNECTIVITY TO UPGRADE/FLASH THE FIRMWARE!! USE ONLY WIRED (ETHERNET CABLE ) TO YOUR ROUTER OR ACCESS POINT DEVICES.
  • This applies to all the manufactures and not "limited " to just to the NETGEAR Products


2
Homework Sign

What is the next thing you need to know?

With Firmware Upgrade, you must hard reset the router!
*For ONLY Prosecure/ProSafe products, you do NOT need to hard reset the router in general.

Identify the "reset buttons" on the device itself. Every manufacture will have "reset button hole" which can be hard to find. Below is various of mix manufacture phots showing the where you might find "reset button hole". Please refer to manufacture/model manual which usually indicates were you might expected.

**For NETGEAR model DGN2000 or similair model: Combination of Wireless button and WPS button on the side of the modemw will use as procedures.

ProSafe WNRXXX WPN Linksys Dlink
MB814



3a
Backup Sign

Time is valuable!

  • How do you backup & restore the router?
    • IE Sign'Use ONLY internet exploere for accessin the Router Interface"
      • * Although you can use FireFox, I would recommend to use IE Broswer
      • Please do not use wireless connectivity to backup a file or restore the router


    • For Netgear ProSafe/Prosecure Products

      • You do NOT need to backup a file for ProSafe & Prosecure products
        • "All" newer model with latest firmware do need to hard reset so you do not have to back up.
      • Access your "Router Interface" by using http://192.168.0.1 or http://192.168.1.1 and go straight into "Settings Backup"
      • Or got "router setup" for more info
      • Or go to command prompt and use IPCONFIG command and find the gateway IP address and use this IP in the broswer

    • For NetgearHome End Products

      • Access your "Router Interface" by using http://192.168.0.1 or http://192.168.1.1 and go straight into "Settings Backup"
      • Or got "router setup" for more info
      • Or go to command prompt and use IPCONFIG command and find the gateway IP address and use this IP in the broswer

    • For Other Brands
      • Most other manufacture uses same IP Subnet but could be different so please refer to manufacture/model manual
      • Or go to command prompt and use IPCONFIG command and find the gateway IP address and use this IP in the broswer



3b
Print Sign
Print out and keep a copy

In some cases during the backing up the "routers backup file" can corrupt which results to restoring the corrupted file can make the router's configuration to non-operable or behave abnormal such as lockups, firewall settings does not take affect.

Usally this type of behavior will not brick the unit. If you find yourself in this position "PRINT OUT" the each page and configure manually after reset the router again.


**



4
Procedure Sign

Upgrading the Firmware
( Firmware is not limited to latest firmware, you can lower the firmware as well)

  • Login the router
    • NETGEAR Products
      • User: admin Pass: password
      • User: admin Pass: 1234

    • Other brands
      • User: admin Pass: "blank"
      • User: admin Pass: admin

    • ISP Provided "Branded" Device- Device has ISP's customer firmware
      • Please refer to ISP for the default User: & Pass:
    • If you want to be familiar with interface before attempt, try Netgear Demo link . Some models are in French are most others are English. You may not find all the models but you can familarize in general as well

  • Navigate to the section to uploading the firmware
    • Once you login the router interface, generally you will find "router upgrade". Specify your downloaded file location and uploads
    • Download your firmware
    • Some people try to open the file you download are *.bin/*.chk files but this file needs tobe uploaded via router interfaces
    • For mac users *.bin files seems to think you can open this file but again this is not a file that you open.

  • After upgrad/flashing, most routers requires "Hard Reset/Router Reset"
    • Home End Routers
      • Unless it specified that it will reset the router, please follow first section of this page for "Hardr Reset/Router Reset"
    • ProSafe Routers
      • Most newer unit like FVX538, FVX336G unit do not require to hard reset"
      • Unit like FVS114, FVS318 or older unit are required.
    • After upgrade you feel router is not functioning correctly, then first thing is to "hard reset" for both Home End Routers and ProSafe Routers.
    • Back up configuration file. All Netgear Routers has back up options and also ther brands as well.



5
Password Sign
After the upgrade remember that router interface login password is revert back to default
  • NETGEAR Products
    • User: admin Pass: password
    • User: admin Pass: 1234

  • Other brands
    • User: admin Pass: "blank"
    • User: admin Pass: admin

  • ISP Provided "Branded" Device- Device has ISP's customer firmware
    • Please refer to ISP for the default User: & Pass:


6
OK sign
If where able to login the router, you have complete your "router reset" procedure.
  • Restore your backup file or
  • Manually configure the router.



6a
OK sign
Did the upgrade fail for any reason?

Back up configuration file. All Netgear Routers has back up options.




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